Get help
FAQs
Here are answers to frequently asked questions:
How can I get a food parcel?
You must have a food bank voucher to receive help from us. To get a voucher please call Help Through Hardship: 0808 208 2138
Why do I need a food bank voucher?
We work with local agencies and frontline professionals to identify people who need emergency food and support. By working in this way, people who need emergency food can get longer-term support if they need it.
Where is my nearest food bank centre?
Please go to our locations page to find the address and opening times of each of our food bank centres. Our Chichester and Selsey food bank centres operate a parcel collection service. If you live in Midhurst or Petworth we can deliver your parcels.
What if I can’t get to the food bank centre?
We may be able to deliver your food parcel to your home if you have mobility needs or are unwell. Please discuss this with the agency that refers you and get in touch with the food bank directly to discuss this with us.
What’s in a typical food parcel?
A typical food parcel contains a minimum of three days’ of nutritionally balanced, non-perishable, tinned and dried foods for each person in your family
This can include: breakfast cereal, soup, pasta, rice, pasta sauce, baked beans, tinned meat, tinned vegetables, instant mash, UHT (long-life), milk, tea or coffee, tinned dessert and biscuits. We can also supply other essentials such as toiletries, sanitary products, laundry powder, nappies and pet food.
If you visit our foodbank session in Chichester on Monday, we also offer fresh food from UKHarvest that you can choose whilst we pack your parcel.
Can the parcel be adapted to special dietary requirements?
We can usually adapt your food parcel to suit your dietary needs. Just let us know when you visit us or when we call you to arrange delivery. We can provide specific parcels for a range of allergies and needs including diabetes, gluten intolerance, vegetarian, vegan and halal diets.
I have a baby, can you help with supplies of nappies and baby food?
We usually carry a small stock of nappies and baby foods, which we can add to your parcel. Please let the us know when you arrive if you need additional items for your baby. We will also signpost you to local provision for further support where possible.
How many food bank vouchers can I have?
Generally, we redeem up to six food bank vouchers over a six-month period. This helps us to support as many people as possible. However, if you are struggling and you still need support, please contact us on 01243 773 687 to discuss your situation.
How can my organisation make a referral to the food bank?
We work with local agencies who meet people at risk of going hungry. If you think that your organisation could help refer people, please get in touch with us to discuss becoming a registered referrer.