Looking for your next challenge? Apply to be a Food Bank Advisor 

At Chichester District Foodbank, we do much more than provide emergency food parcels. We also support people who are locked in poverty. Signposting them to services they can access to help them out of crisis. It’s part of our long-term strategy to end the need for foodbanks in our district. 

To help us achieve this, we are working closely with Arun & Chichester Citizens Advice to recruit a Food Bank Advisor. This new post will work in Chichester District Foodbanks to deliver advice directly to those who are in crisis. 

They will give advice on how to maximise income, including benefit checks, budgeting, and debt management. They will also advise on housing and employment, as well as assisting with benefit appeals and accessing grants. 

By working together and providing in-house Citizens Advice, we hope to support more of our guests out of crisis so they will no longer need emergency support. Instead, they have access to the help they need when they need it and over time feel confident in managing their financial situation. 

Food Bank Advisor Job Description 

Hours: 37 hours per week
Location: Chichester District Foodbanks
Contract type: 2-year fixed term with possible extension
Salary: Competitive salary offered
Closing date: Monday 6 March
Interview date: TBC

Arun & Chichester Citizens Advice are working with Chichester District Foodbank to deliver an advice service to people accessing emergency food provisions. 

This new post will focus on income maximisation, including benefit checks, budgeting and debt management but will also include topics such as housing and employment, as well as assisting with benefit appeals and accessing grants. The service aims to reduce reliance on emergency support and seeks to improve longer-term financial capability skills. 

You will be a highly motivated strong team player with excellent interpersonal and organisational skills. You will have the ability to understand written and oral information of some complexity; have good numeracy skills sufficient to compile accurate financial statements and calculate benefits; and, have effective oral and written communication skills for the purposes of negotiation and reporting.

The service must be delivered during the Foodbank opening times. Subsequent client contact may be at the local Citizens Advice office or undertaken remotely. Home working is possible for casework. 

Essential: 

• Commitment to training
• Able to prioritise and work to deadline
• Effective communicator
• Good numeracy skills
• Confident IT user
• Able to work as a team and independent
• Able to work in a non-judgemental way 

Experience of giving budgeting/debt advice is preferred but not essential. 

For more information, download the job description, job pack, application form and guidance notes.

If you have any questions, please contact Charlie Young on 01243 866233 or email  [email protected]

Deadline for applications is Monday 6 March.

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